The Secret to Closing Performance Gaps: Coaching and Training

Have you ever felt like you or your team isn’t meeting its full potential, even after training? I’ve worked with many leaders who have experienced this firsthand. Training can be a simple transfer of information, but ideally, training provides a shift in performance, behavior, and thinking.

This is why I build practical application, discussion, and self-reflection into my training. This builds self-awareness and allows the team to practice and implement what they learned and close the performance gap.

But by far, the biggest impact that I have seen in performance is when a client combines coaching and training. It is a powerful one-two punch! In 1:1 coaching, this is where an individual really reveals why they haven’t changed or closed that gap. Sometimes it is a limiting belief, an obstacle, or a block.

Coaching combined with training can close performance gaps and get to the root cause of why training alone hasn’t worked, while providing a roadmap for future success.

The coaching iceberg below illustrates that point. You can follow from the top of the pyramid where you’ll find the visible things – the performance of the individual, their skills, and their related behaviors. Training can have a positive impact on these things, but it is often below the surface where we really find the root of sustained change. These are the things that are not visible to our co-workers, but that we as individuals know exist. These are the things that sabotage us, hold us back, and keep us stuck.

The Coaching Iceberg model is a visual representation of consulting and training supporting everything you see above the water: performance, and skills and behaviors while coaching affects everything below the water: thoughts/feelings, assumptions, values, and beliefs.

But the good news is, they can be shifted through coaching. Adding coaching and training creates a roadmap for your team’s deep, lasting success.

If you are curious about coaching for yourself or your team, or you just want to give it a try, please book a free introductory session.